Saturday, September 6, 2008

Hair Today, Product Tomorrow

"Tabatha's Salon Takeover" is growing on me. I'm starting to actually like the woman. This latest episode showed she can be patient. The salon owner was so arrogant and immature that I couldn't imagine she would be able to change him. At the outset, he seemed to think of her and the show as a way to fix up his salon. It was definitely in need of a refurbishing. They didn't even have enough work stations for all the stylists.

The place was filthy, too. I'm surprised they got any return customers. The owner seemed to keep them by being flirtatious more than by providing a good work and business environment. As usual, Tabatha turned things around. She even helped him stop spending more than he had. His self-indulgence had not been overlooked by his employees and he was more a friend than a boss. This all led to them having little respect for him.

By the time she left, she had the salon shipshape, the stylishists enthused about their jobs and the owner ready to actively manage. She had identified the employees who should take leadership roles in the salon. By the time she left, they were all happy campers.

Of course, these are all pretty much what we've seen in every episode. The one new thing that really stood out to me was the focus on selling product. I've always had stylists suggest different shampoos and such for me. Once in a while, I've gone home with the product that had been recommended. I never realized that selling hair care products is a lucrative part of a salon's income. Perhaps this was too big a revelation, especially when they showed the techniques used to sell a customer on a product.

I wonder what revelations the next episode will have?

No comments: